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Disclaimer Policy ​

Offshore Gateways (“we,” “us,” or “the Company”) acts solely as an independent payment solutions agent. We facilitate introductions and onboarding between merchants and various third-party Payment Service Providers (PSPs), acquirers, banks, and financial institutions. We are not a bank, PSP, processor, wallet provider, or financial custodian.

No Fund Handling or Money Storage

Offshore Gateways does not collect, hold, store, process, or manage merchant funds at any point.

All transaction settlements, payouts, reserves, and refunds are directly managed and released by the assigned PSP/acquirer, in accordance with their policies and regulatory obligations.

Offshore Gateways has no access to merchant funds and cannot modify settlement timelines or payout structures determined by the PSP.

Role Limited to Agency, Consultancy & Facilitation

Our services include:

  • Identifying relevant PSP/acquiring solutions across low-risk to high-risk verticals
  • Facilitating onboarding, application submission, and compliance coordination
  • Supporting communication between merchants and PSPs during KYC/KYBevaluations
  • Guiding merchants on best practices, documentation, and risk expectations

We do not guarantee approvals, processing limits, settlement cycles, chargeback ratios, or merchant account longevity. All onboarding approvals are the sole discretion of the PSP/acquiring bank.

Fee Structure

Offshore Gateways may charge:

  • Agency Fee
  • Setup / Integration Fee
  • Consultancy / Compliance Coordination Fee

Depending on the complexity of the merchant’s business model, risk profile, and solution type. These fees are strictly service-based and not associated with fund handling, transaction processing, or settlement management.

Third-Party Relationship & Liability Limitations

All payment processing services, settlement timelines, risk decisions, and account actions (such as holds, reserves, freezes, or closures) are determined solely by the PSP or acquiring bank. Offshore Gateways:

  • Cannot influence underwriting decisions
  • Is not responsible for PSP/Bank downtime, delays, or operational issues
  • Does not participate in dispute resolution between merchants and PSPs. 
  • However we do help merchants with timely manner report that received from PSP/Acquiring bank
  • and the same details can be verified by the back-office provider by the PSP/Acquiring bank.
  • Is not liable for any financial losses, chargebacks, penalties, or reserves imposed by the PSP

Merchants must review and agree to the PSP’s Terms & Conditions, Merchant Agreement, and Compliance Requirements before using any payment services.

No Financial, Legal, or Tax Advice

Information provided by Offshore Gateways via website, email, consultation, or documentation should not be construed as financial, legal, or tax advice. Merchants are encouraged to consult licensed professionals independently.

Merchant Responsibility

By engaging our services, merchants acknowledge that they:

  • Are solely responsible for the accuracy of documents submitted
  • Must ensure their business model complies with applicable local and international regulations
  • Understand that payment processing availability may vary by jurisdiction, risk category, and PSP policy

General Disclaimer

All information provided on offshoregateways.com is for informational purposes only and may change without notice. Offshore Gateways does not warrant the accuracy, completeness, or reliability of third-party information, PSP claims, or external links.

Acceptance

By using this website or engaging our services, you acknowledge and agree to the terms stated in this Disclaimer.

For clarifications or compliance-related queries, contact us at compliance@offshoregateways.com.

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